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Customer Notice: We're Taking a Festive Break!

Dear Valued Customers,

We’re taking a little time to celebrate the season! Our team will be on holiday from December 24th, 2024, to January 2nd, 2025, recharging for an exciting year ahead.

Any orders placed during this time will be lovingly prepared and dispatched starting on January 2nd, 2025.

Thank you for being part of the Green Keratin family. We wish you a magical holiday season and can’t wait to bring you even more skincare delights in the new year!

Warm festive wishes,
The Green Keratin Team

Our New Customer Service Email: support@greenkeratin.uk

Our New Customer Service Email: support@greenkeratin.uk

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Privacy and Cookies Policy of Green Keratin Ltd (trading as Green Keratin Ltd)

Policy Statement (Updated for 2024)
Green Keratin Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we use the personal data we collect through www.greenkeratin.co.uk (the "Website") in compliance with the Data Protection Act 2018 and the General Data Protection Regulation ("GDPR").

We take our data protection responsibilities seriously and will not sell or transfer your information to third parties for marketing purposes without your explicit consent.


What we do with the information we gather

We collect personal data to understand your needs and provide you with a better service, including but not limited to:

  • Internal record keeping
  • Processing your online orders
  • Contacting you by email, phone, or mail when necessary
  • Customizing our website to your interests

Data Protection Principles

Green Keratin Ltd ensures that your personal data is:

  1. Processed lawfully, fairly, and transparently.
  2. Collected for specified, legitimate purposes.
  3. Accurate and up-to-date.
  4. Retained for no longer than necessary.
  5. Secured with appropriate technical measures.

Your Rights as a Data Subject

You have the right to:

  • Request access to your personal data.
  • Request rectification, erasure, or restriction of processing.
  • Object to processing, including for direct marketing.
  • Data portability.
  • Not be subject to automated decision-making, including profiling.

To exercise any of these rights, please contact us at support@greenkeratin.uk, or by writing to us at:
Green Keratin Ltd
Unit 20, Filwood Green Business Park,
Filwood Park Lane, Bristol, BS4 1ET, UK
Phone: 01174032321


Data Security

We employ industry-standard security measures, including SSL encryption, to protect your personal data. In instances where we transfer data outside the European Economic Area (EEA), equivalent safeguards are applied.


How We Use Cookies

Cookies are used to enhance your experience on our Website by:

  • Remembering what is in your shopping basket.
  • Ensuring your session remains secure while logged in.
  • Providing anonymized analytics to improve website performance.

You may choose to disable cookies, though this could impact your experience on our site. We use cookies strictly for functional purposes and analytics, and we do not store credit card details.


Changes to this Policy

This Privacy Policy may be updated periodically. Any significant changes will be posted on the Website or communicated directly to you.

Dated: 19.10.2024
This Privacy Policy supersedes any prior versions.